Operational Playbooks & Templates
Practical frameworks, checklists, and structured workflows for financial services teams.

This section contains implementation guides for Deal Operations, Research & Intelligence, and Business Operations Support.
Each playbook is designed to be:
Clear
Repeatable
Structured
Immediately usable
These are not thought pieces. They are operational guides that can be applied inside real deal teams and scaling financial services firms.
Deal Operations Playbooks
CRM Hygiene Checklist for Deal Teams
A structured checklist covering deduplication, field completion, stage accuracy, next-step discipline, and hygiene cycles.
Weekly Pipeline Review Template
A clear structure for running a consistent, data-backed pipeline review meeting without manual reconciliation.
30 / 60 / 90 Day Deal Ops Stabilisation Plan
A phased approach to cleaning CRM, stabilising pipeline accuracy, and embedding recurring operational discipline.
How to Improve Forecast Accuracy Without Hiring
A practical guide to increasing reporting reliability by fixing hygiene and ownership, not adding headcount.
How to Stop Senior Dealmakers Doing Admin
Defines the workflows that should sit behind dealmakers and how to remove low-value system work from senior time.
Research & Intelligence Playbooks
Company Profile Template for Deal Calls
A structured template for producing factual, consistent company profiles used in deal preparation and internal reviews.
Internal Research Workflow Template
A repeatable structure for handling research requests, weekly monitoring, and knowledge compounding across teams.
Business Operations Playbooks
Onboarding Workflow Checklist for Financial Services Firms
A structured onboarding register and process flow to prevent missed steps and compliance gaps as firms scale.
How to Use This Section
- If your CRM feels unreliable, start with CRM Hygiene Checklist.
- If pipeline reporting is inconsistent, use the Weekly Pipeline Review Template.
- If you are firefighting operational breakdowns, begin with the 30 / 60 / 90 Day Stabilisation Plan.
- If internal admin is drifting, review the Onboarding Workflow Checklist.